Cronin’s Cleaning Services is a long-running, second-generation, professional cleaning company. We have established ourselves as the go-to cleaning company across Sussex and Surrey.
Priding ourselves on our uncompromising professionalism and expertise. We believe in our first-class service which is 100% satisfaction guaranteed. Our fully qualified cleaners have the skills and experience to ensure our cleaning service is the best.
YEARS IN BUSINESS
PROFESSIONAL TRAINED STAFF
client contract retention
CUSTOMER SATISFACTION RATING
Our ambition is to work in partnership with each of our clients to establish a great relationship that enhances the image of their organisation and contributes to their success.
We achieve this through our well-trained, motivated and professionally managed staff, who have all been recruited, as they too share the ambitions and values of the company.
Health & Safety
All our employees are trained in safe working practices, and the correct and safe use of chemicals and equipment and are provided with all necessary protective clothing.
Copies of Health & Safety policies and rules are available if required together with data sheets complying with COSHH regulations for all cleaning chemicals that will be used throughout the cleaning process.
Insurance & Governance
Cronin’s Cleaning Services are fully insured and hold public liability insurance to the value of £5 million with leading insurers.
We are fully registered to comply with the latest GDPR legislation. Our ICO registration number is ZA902560.
Frequently Asked Questions
Who will do my cleaning?
Our carefully selected, vetted, and rigorously trained staff usually work in teams. This ensures the work is carried out efficiently and effectively. We endeavour to ensure the same team for you each time.
What days and hours can I have my premises cleaned?
Our teams work Monday to Friday from 8:30 to 5.00 pm. While we do not offer weekend, evening, or public holiday cleaning services on a regular basis, we may be able to arrange this on an occasional basis.
What does it cost?
Your premises are unique, so we don’t force you to have the same service as everyone else. The fees are based on the services we agree with you and will consider factors such as the size of the premises to be cleaned, and the frequency of the cleaning.
How do I pay?
You can pay in a variety of ways, including standing order, cash or cheque, or electronic bank transfer (BACS).
Is your work guaranteed?
We are so confident in what we offer, that we challenge you to find a service in the local area that can match our consistent quality. In the unlikely event you are not absolutely satisfied, please contact us within two working days so that we can rectify the issues together.
Do I need to worry about Health & Safety or other employment legislation?
No, not at all. We deal with all that for you. Our staff are trained in working practices to comply with all applicable Health & Safety regulations.
Do I need to provide any equipment or supplies?
No. We provide everything that is required to do our job professionally. If there is anything specific that you would like us to use or avoid, then we can discuss that before any work commences.
If there is a problem who do I contact?
We pride ourselves on our exceptional standards and take these very seriously. However, in the unlikely event of any concern, please telephone us at 01903 372072, or email email@example.com, and we will do our utmost to resolve it immediately.
How do I arrange changes, special requests, or holiday postponements?
Please contact us as far in advance as you can, ideally allowing a minimum of a week, which should allow us to make any changes necessary. In any case, please give us no less than 48 hours’ notice or we may be obliged to charge you part or all the fees. In the case of a public holiday, we will contact you to make alternative arrangements.
What if I need to cancel a clean?
Please let us know as far in advance as possible. If we cannot gain access to your premises, or if we have no or less than 24 hours’ notice, we may be obliged to charge the full price. For cancellations between 24 and 48 hours’ notice, we may charge up to half of the fee if we are unable to re-assign the team on such short notice.
What happens to my personal details?
How will I recognise your staff?
All our staff will be wearing our uniforms, which display the company logo. Our customised vehicles also carry our logo.
Does your company have insurance?
We are fully insured with comprehensive public liability insurance to provide you with peace of mind that should anything go wrong, we’ve got everything covered.
How can I give you feedback?
We openly welcome all feedback so would be delighted to hear from you by phone, email, or letter. All our contact details are on our contact page here.